Privacy Policy

At TIE-LUX, we value and respect your privacy. This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase from www.tie-lux.com (hereinafter referred to as the “Site”).

PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, the web pages or search terms that referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”
We collect Device Information through the use of the following technologies:
COOKIES
A cookie refers to a file that is sent with the purpose of requesting permission to be stored on your computer. Upon accepting said file, it is created and the cookie is then used to obtain information regarding web traffic, and also facilitates future recurrences. Another function that cookies have is that with them the websites can recognize themselves individually and therefore provide you with the best personalized service on their website.
Our website uses cookies to identify the pages that are visited and their frequency. This information is used only for statistical analysis and then the information is permanently deleted. You can delete cookies at any time from your computer. However, cookies help to provide a better service on the websites; they do not give access to information from your computer or from you, unless you want it and provide it directly. You can accept or deny the use of cookies, however most browsers automatically accept cookies as it serves to have a better web service. You can also change your computer settings to decline cookies. If they decline, you may not be able to use some of our services.
 
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers ), email address and phone number. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information we collect generally to prepare orders placed through the Site (including processing your payment information, arranging for shipments, and providing invoices and/or order confirmations). Additionally, we use this Order Information to: communicate with you; examine our orders for fraud or potential risks; and when in accordance with the preferences you shared with us, we provide you with information or advertising related to our products or services.
We use the Device Information we collect to help us detect potential risks and fraud (in particular, your IP address) and generally to improve and optimize our Site (for example, by generating reports and statistics about how our customers browse and interact with the Site and to evaluate the success of our advertising and marketing campaigns).

SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify technology in our online store. You can learn more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site. You can learn more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to protect our rights.

BEHAVIORAL-DRIVEN ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how -does-it-work.
You can opt out of targeted advertising using the following links:
FACEBOOK: https://www.facebook.com/settings/?tab=ads
GOOGLE: https://adssettings.google.com/authenticated?hl=es
Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance opt-out portal at: ttp://optout.aboutads.info/.

DO NOT TRACK
Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS
If you are a European resident, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated or deleted. If you wish to exercise this right, please contact us using the contact information below.
Additionally, if you are a European resident, we note that we are processing your information to fulfill any contracts we may have with you (for example, if you place an order through the Site) or to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including Canada and the United States.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

SECURITY OF THE INFORMATION:
We implement reasonable security measures to protect collected personal information from unauthorized access, disclosure or destruction.
However, no data transmission over the Internet or electronic storage system can guarantee absolute security. Although we strive to protect your personal information, we cannot guarantee or warrant the security of any information transmitted or stored on our website.

CHANGES
We may update this privacy policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.

CONTACT US
For more information about our privacy practices, if you have any questions, or if you would like to make a complaint, please contact us by email at info@tie-lux.com .